Privacy Policy

Happy Patient VIP
Operated by PT Practice Success
Effective Date: October 21, 2026

1. Introduction

Happy Patient VIP is a trade name (DBA) of PT Practice Success.

At Happy Patient VIP, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy describes how PT Practice Success, doing business as Happy Patient VIP ("we," "us," or "our"), collects, uses, maintains, and shares information obtained through our website, marketing campaigns, communications, and related services.

By accessing our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information you voluntarily provide when you visit our website, complete a form, request information, register for an offer, purchase a product or service, or communicate with us.

This information may include:

  • First and last name
  • Email address
  • Telephone number
  • Business name and related information
  • Mailing address
  • Information submitted through forms, surveys, or other communications
  • Records of interactions with our services

We may also automatically collect technical information, including IP addresses, browser types, device information, pages visited, referral sources, and website activity.

3. How We Use Your Information

We may use collected information to:

  • Respond to requests and inquiries.
  • Provide information about Happy Patient VIP products and services.
  • Deliver products, services, and educational resources.
  • Schedule appointments and facilitate customer communications.
  • Send promotional offers, updates, and event announcements in accordance with applicable law.
  • Improve website performance and user experience.
  • Analyze marketing effectiveness.
  • Maintain business records and comply with legal obligations.

4. Email and Text Message Communications

Happy Patient VIP may communicate with individuals through email, telephone, and text messaging.

Email Communications

When permitted by applicable law, we may send service information, educational resources, promotions, and announcements by email. Recipients may unsubscribe from promotional emails using instructions included in those messages.

SMS Communications

If you separately opt in to receive marketing text messages, PT Practice Success, doing business as Happy Patient VIP, may send promotions, special offers, product and service information, educational opportunities, and event notices.

Messages may be delivered using automated messaging technology where permitted by applicable law and consent.

  • Message frequency varies.
  • Message and data rates may apply.
  • Consent to promotional text messages is not a condition of purchase.
  • Reply STOP to opt out at any time.
  • Reply HELP for assistance where supported.

Submitting a telephone number, by itself, is not consent to receive automated promotional text messages.

Mobile Information Privacy

Mobile phone numbers and SMS opt-in consent information will not be sold or shared with third parties or affiliates for their independent marketing or promotional purposes.

We may share information with messaging platforms, telecommunications providers, and other service providers as necessary to deliver communications and administer messaging programs, subject to appropriate contractual and legal safeguards.

5. Sharing Information with Service Providers

We may use trusted third-party providers to help operate our website and deliver services. These may assist with:

  • Website hosting and maintenance
  • Customer relationship management (CRM)
  • Email and SMS communications
  • Scheduling and appointment management
  • Payment processing
  • Marketing analytics
  • Customer support

We share personal information with these providers only as reasonably necessary for authorized business purposes and subject to applicable legal requirements.

We may also disclose information when required by law, to respond to lawful requests, or to protect our rights and the safety of others.

Information Sale and Advertising Disclosure: Happy Patient VIP is operated by PT Practice Success. As part of our business operations, personal information collected through Happy Patient VIP may also be used by PT Practice Success to communicate with you about its products, services, educational resources, coaching programs, special offers, and other promotional opportunities. Because Happy Patient VIP and PT Practice Success operate under the same business entity, information may be used across both brands for legitimate business purposes, subject to applicable privacy laws and your communication preferences. We do not sell personal information to third parties for monetary compensation. We may share information with trusted service providers, such as CRM platforms, email marketing providers, and SMS communication services, as necessary to operate our business and deliver authorized communications. Where required by law, we will obtain your consent before sending marketing communications. You may unsubscribe from promotional emails or opt out of marketing text messages at any time. We do not share SMS opt-in consent information with third parties for their independent marketing purposes.

6. Cookies and Website Tracking

Our website may use cookies, analytics software, and similar technologies to improve functionality, understand visitor behavior, and measure marketing effectiveness.

These technologies may collect information about visits, browsing activity, devices, and referral sources.

Where applicable, visitors may manage cookies through browser settings or consent tools provided on the website. Additional choices may be available under applicable state privacy laws.

7. Information Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

No website, electronic communication, or storage system can be guaranteed completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, maintain required records, resolve disputes, and comply with applicable legal obligations.

Retention periods may vary based on the information and its purpose.

9. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also have rights to opt out of certain data processing or withdraw consent to marketing communications.

To submit a privacy request, contact us using the information below. We will review and respond in accordance with applicable law.

10. Third-Party Websites

Our website may link to third-party websites or services. Happy Patient VIP does not control their privacy practices and is not responsible for their content or data-handling policies.

Please review external websites’ privacy policies before providing personal information.

11. Children's Privacy

Our website and services are intended for adults and are not directed toward children under age 13.

We do not knowingly collect personal information directly from children under 13 through this website. If we learn we have collected such information in violation of applicable law, we will take appropriate steps to delete it.

12. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in business practices, services, technology, or applicable legal requirements.

Updates will be posted on this website with a revised effective date. Where legally required, we will provide additional notice or obtain consent before material changes to certain data-processing practices.

13. Contact Information

Happy Patient VIP
A DBA of PT Practice Success
100 Main St., Suite 211
Safety Harbor, FL 34695
Phone: 1-866-798-7755
Email: [email protected]
Website: happypatientvip.com


© 2026 PT Practice Success, DBA Happy Patient VIP. All Rights Reserved.

Turn Every Patient Into Your Best Referral 🤝Source

“Does he know what he’s talking about? Absolutely. Will he help your practice? Absolutely.”

Kevin Cappel, CEO

Jet PT Billing

“I owe him a great deal of gratitude for everything he’s done.”

Chuck Herron, CEO

On the Mend Physical Therapy

The Happy Patient VIP System,

How Does it Work?


Most internal referral programs are doomed to fail because of the challenges getting buy in from the team.

The Happy Patient VIP System solves this problem and is as simple handing your VIP card into your patient's hand.

Here are the steps:

  1. Your Staff Identifies Happy Patients

  1. Staff member gives the happy patient a personalized referral card

  1. Happy patient gives card to friend or family member and referred person scans QR code and receives new patient offer

  1. System tracks all results automatically and everyone gets awarded

© Happypatient VIP - All Rights Reserved

[email protected]